Mrs. Margaret & Group

Customer: Mrs. Margaret & Group
Country: British
Tour Name: Highlights of Vietnam & Phu Quoc Island
 

Just back from a fantastic 16 day tour of Vietnam organised by Style Travel. A mix of culture, activities and downtime. The whole experience was made the more enjoyable by the excellent organisation and co-ordination of the Style Travel team, namely Ellie, our rep based in Hanoi and guides – Mr Hiep (Hanoi), Mr Nhan (Hue and Hoian) and especially Mr Thien (HCMC)! They were all knowledgable, helpful and very personable, you really felt they enjoyed their work and were happy to adapt a tour or timetable (within reason of course!) eg not on our original itinerary, but we made a visit to Hanoi’s ‘Train Street’, a must for the experience.

The hotels choices were great, 4 star standard and all situated in prime locations. If you can get rooms on the higher floors, city facing, it’s worth it for the views, the White Lotus Hotel in Hue was a favourite. This meant that in our free time we could explore the local areas for food, shopping and people watching. Hanoi old quarter, night markets and street food, Halong Bay (one night on a cruise ship is enough – we were on one of the ‘smaller’ boats Calypso Cruise with 20 cabins), Hue and the Imperial city in the old Citadel, Hoian and its ancient town and night life along the canals and HCMC the capital, Cu Chi tunnels, markets and shopping, all have their own characters and atmospheres. Three days on Phu Quoc Island, Camia Resort, for some chill time. The resort was lovely with pretty landscaped gardens and grounds. The infinity pool and the sunset restaurant were great for photos! I would also recommend going on the ‘Sea Walk’ experience if you were going to do a day tour. The Vietnamese people are lovely, friendly and welcoming, not a bad word to say about the whole trip.

I would highly recommend Style Travel. They are very versatile and can put together a bespoke tour or adapt one of their own ready made packages. Communication with them was easy (email and WhatsApp mainly) and Ellie kept me informed all the way, answering any queries promptly, before and during the tour. They offer tours and accommodation to suit different budgets, we opted for a ‘mid level standard’, four star, and weren’t disappointed. They also organised four internal flights with all transfers. There were a couple of very minor delays to pickups, I say very minor because Ellie sorted them out straightaway so they didn’t become an issue and I only mention it to show the level of customer service provided. Cut out the middle man and deal with Style Travel directly and spend your money on your actual holiday rather than on commission to a UK rep. A wonderful holiday and experience from start to finish.